Delete your Draygo account
In the app
- Open Draygo Shipper or Draygo Broker and sign in.
- Go to Account → Privacy & data.
- Tap Delete account and confirm with your password.
Without the app
Email support@draygo.net from the email address on your account with the subject “Delete my Draygo account”. We will verify the request and confirm when it is done.
What is deleted
Your profile (name, email, phone, photo), saved places, push tokens, sessions, messages and uploaded documents are deleted or anonymized within 30 days. Unused credits are forfeited.
What we keep
Records we are legally required to keep, such as invoices, payment and tax records and shipment records needed for disputes, claims or legal obligations, are kept only for as long as required (generally up to 7 years) and then deleted.
See our Privacy Policy for details.